SOURCE GRAPHICS SHIPPING POLICY
Shipping Options Available
At Source Graphics, we do our best to offer competitive rates for a variety of shipping options. FedEx and UPS are our primary logistics partners for Ground and Express shipments within the United States. Shipping prices are strictly determined by selected shipping method and the total weight of the order placed.
How Long Does It Take For My Order to Ship Out?
Our shipping department is open Monday through Friday. Orders that are placed before 2 p.m. Pacific Time are generally shipped out the same day your order is placed (barring any issues with inventory). In the event your order will take longer to ship, you will be notified in a timely manner by a member of our team.
PLEASE NOTE: Any orders that are placed on a nationally observed holiday will be shipped out once shipping operations re-commence, typically the next business day. For any inquiries regarding national holidays that we observe, please feel free to contact us at firstname.lastname@example.org.
How Long Does It Take To Receive My Order?
Arrival is dependent on the shipping option you choose. Ground can take anywhere from 2 to 5 business days from the day your order is processed. Should you choose any non-Ground option, the expected delivery date will be shown during checkout.
Will I Receive Tracking for My Order?
Yes. Once a label is created for your order, you will receive an automated email confirmation with tracking information. If you do not receive this email, please contact your dedicated account manager or email us at email@example.com.
Do You Ship Outside of the United States?
No, we only ship orders within the Contiguous United States.
Do You Offer Any Other Shipping Options?
Are you local to the Southern CA area? For larger orders or orders that require multiple heavy boxes, we may utilize our fleet of local delivery vehicles to safely deliver your order to your home or business. Prior to any delivery, a member of our team will contact you with the estimated time to ensure a smooth and successful delivery.
Do You Accept Same Day Will-Calls?
Absolutely! If you are local to our Anaheim location, you can select the Will Call option to have your ordered prepared for same day pick up, absolutely free. A member of our team will notify you once your order is ready, however we advise you to give us a call at (800)791-9042 before arriving to ensure that your order is ready for pick up.